Access & Patient Experience
Identify barriers to access, continuity, communication, patient-centered care, and engagement.
Healthcare Strategy • Operations • Rural Health
Practical strategies for a stronger healthcare organization.
Floyd Health Strategies helps healthcare organizations improve operations, strengthen financial performance, enhance patient experience, and build sustainable growth through practical, data-driven solutions.
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30+Years of healthcare experienceDrPHDoctoral-level research perspective
What we help solve
Healthcare challenges require both strategy and execution.
Operations & Performance
Evaluate workflows, operational performance, technology, and opportunities for sustainable improvement.
Financial Performance
Strengthen revenue-cycle processes and connect operational decisions to financial performance.
Rural Health Strategy
Support rural organizations addressing access, coordination, chronic disease, sustainability, and growth.
Professional
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About Floyd Health Strategies
Experience grounded in healthcare leadership and public health research.
Dr. William A. Floyd, Jr., is the Founder and Principal Consultant at Floyd Health Strategies. With more than 30 years of experience spanning healthcare and hospital administration, public health, revenue cycle management, workforce development, and strategic planning, Dr. Floyd brings a broad, multidisciplinary perspective to healthcare consulting.
He helps healthcare organizations improve operations, evaluate technology, strengthen financial performance, and achieve sustainable growth through practical, data-driven solutions.
His work combines extensive healthcare leadership experience with doctoral-level research and an understanding of the operational, financial, workforce, and patient-centered challenges facing healthcare organizations.
Services
Consulting built around measurable organizational needs.
01
Healthcare Access & Patient Experience
Assess access, continuity, coordination, communication, patient experience, compassion, chronic-care needs, and equity considerations.
02
Healthcare Operations & Strategy
Assess workflows, organizational performance, strategic priorities, technology opportunities, and practical improvement initiatives.
03
Revenue Cycle & Financial Performance
Identify opportunities to improve revenue-cycle performance and align operational processes with financial goals.
04
Workforce Development
Support workforce strategies, organizational development, leadership needs, and sustainable performance.
05
Research & Program Evaluation
Translate research and organizational data into assessments, evaluation strategies, findings, and actionable recommendations.
Signature engagement
Healthcare Access & Patient Experience Diagnostic
A focused assessment designed to help leaders understand where patients encounter barriers—and what the organization can do about them.
01Access
02Continuity
03Coordination
04Communication
05Patient Experience
06Compassion & Trust
07Chronic Care
08Equity
1
Assess
Review organizational information and stakeholder perspectives.
2
Understand
Examine patient experience and barriers to care.
3
Prioritize
Identify the highest-value improvement opportunities.
4
Act
Deliver an actionable roadmap and implementation priorities.
Rural health
Strengthening rural healthcare through practical strategy.
Rural healthcare organizations face distinctive challenges involving access, workforce capacity, chronic disease, care coordination, patient engagement, and sustainability.
Floyd Health Strategies is developing a rural-health practice focused on helping rural hospitals and community partners assess needs, design improvement initiatives, pursue appropriate funding opportunities, and evaluate results.
Discuss a Rural Health ProjectAccessRemove barriers to timely care.CoordinationConnect patients, providers, and services.Chronic CareStrengthen support for complex populations.SustainabilityAlign improvement with organizational realities.
Research & insights
From doctoral research to practical healthcare strategy.
Dr. Floyd's doctoral research examined healthcare access and quality of care among Medicare beneficiaries with Type 2 diabetes, including patient satisfaction, compassionate care, indifferent care, medication adherence, and factors associated with healthcare access.
The research provides an evidence-informed foundation for examining access, patient experience, care coordination, chronic disease management, and health equity.
Doctoral research
Healthcare Access for Elderly African American Type 2 Diabetics on Medicare
Research translated into an applied consulting perspective on access, quality of care, patient-provider relationships, and chronic disease management.
Ready to move forward?
Let's identify the opportunity and build a practical path forward.
Contact
Let's talk about your organization's priorities.
Whether you are addressing healthcare access, patient experience, operations, financial performance, rural health, or strategic growth, Floyd Health Strategies can begin with a focused conversation.
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